Privacy Policy

Your privacy matters to us. Learn how we collect, use, and protect your data.

1. Information We Collect

We collect information you provide directly, such as your name, email address, profile details, and payment information when you create an account or make purchases. We also automatically collect usage data, including IP address, browser type, device information, and browsing patterns on the Platform.

2. How We Use Your Information

We use your information to provide and improve ModelHub services, process transactions, personalize your experience, communicate updates and promotions, maintain community safety, and comply with legal obligations. Your data helps us enhance Academy courses, Store recommendations, and community features.

3. Information Sharing

We do not sell your personal information. We may share data with trusted service providers who assist in operating the Platform, processing payments, or delivering courses. We may also disclose information when required by law or to protect the rights and safety of ModelHub and its users.

4. Community & Forum Data

Content you post in community sections — including Fashion & Styling, Pageantry & Modelling, and Beauty & SkinCare forums — is publicly visible to other users. Your profile name, avatar, and engagement activity (posts, replies, likes) are visible within the community. Private messages remain confidential between participants.

5. Cookies & Tracking

We use cookies and similar technologies to enhance your browsing experience, remember preferences, analyze traffic, and deliver relevant content. You can manage cookie preferences through your browser settings. Disabling cookies may affect certain Platform features.

6. Data Security

We implement industry-standard security measures, including encryption, secure servers, and regular audits, to protect your personal information. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your personal information for as long as your account is active or as needed to provide services. Upon account deletion, we will remove your data within 30 days, except where retention is required by law or for legitimate business purposes such as fraud prevention.

8. Your Rights

You have the right to access, correct, or delete your personal data. You may also object to processing, request data portability, or withdraw consent at any time. To exercise these rights, contact us through the Platform or email us at privacy@modelhub.com.

9. Children's Privacy

ModelHub is not intended for users under the age of 16. We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal data, we will take steps to delete such information promptly.

10. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of significant changes via email or a prominent notice on the Platform. Your continued use of ModelHub after changes are posted constitutes acceptance of the updated policy.